Additional Details:
Current Made-to-Order Queue Time: 3-4 weeks after point of purchase
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Shipping Time:
Free Shipping time worldwide is approximately 4-8 weeks on average, with delays up to 12 weeks with free base shipping.
Select Express Shipping options available 1-2 weeks.
Please note: Due to the COVID-19 pandemic, delivery times may be a bit longer than usual as regulatory measures are placed to ensure a safe shipping experience with various postal services around the world. We use Thailand Post which promptly ships out within 5 days of postage. Delays are often in receiving countries at point of customs, please inquire with your local Postal Service about delays, or contact our Customer Service email to assist with tracking.
Returns
Our policy only offers refunds within 48 hours from purchase. If 48 hours have gone by since your purchase, unfortunately we can’t offer you a refund or exchange due to the custom handmade nature of our products.
We do not offer refunds or returns due to shipping delays or buyer remorse after 48 hours point of purchase. We thank you for your cooperation.