What is the fault? 
We really can't tell, each garment has a different minor fault. But one thing we can tell is that it is minor and hardly noticeable. Rest assured that if you don't like the product or think it is more faulty than you had thought - simply return it under our legendary "30 Days No Questions Asked Money-Back Guarantee"

What is soft-shell? This is a new type of fabric which actually 3 different fabrics bonded together. Each layer has its properties i.e. warmth, moisture wicking and waterproofing.

This cozy, tough, and incredibly versatile soft-wearing, waterproof softshell jacket stretches for unrestricted movement and keeps you warm with our patented breathable-windproof technology, which blocks wind to prevent chill while allowing heat and perspiration to escape. The interior is ultra cozy and beefy zippers add a dose of rugged style.

Fabric: 92% Polyester 8% Lycra Soft Shell

GSM: 350

Important: Dry clean only