Question 1

Are the lamps easy to setup?

Accepted Answer

Absolutely! Our Pulse Friendship Lamps are very easy to setup. Simply plug in the USB power, download the app and follow our handy setup guide .

Question 2

How far do the lamps reach?

Accepted Answer

There is no max distance! These lamps connect right around the world! All you need is an internet connection and you can connect two or more Friendship Lamps together.

Question 3

How many lamps can be connected together? Is there a limit?

Accepted Answer

You can connect as many long distance lamps together as you would like! We have entire families with dozens of lamps connected right around the world.

Question 4

Will the lamp work at my school or college?

Accepted Answer

It's certainly possible to connect our lamps at school & college. If you do have any issues, please contact us and we can often help you get it working. It does depend on how the wifi network is managed.

Question 5

How quickly does the light send to the other lamp?

Accepted Answer

As soon as you touch your lamp, the other lamp or lamps will light up at the same time.

Question 6

How many colour options are available?

Accepted Answer

Currently, there are up to 17 vibrant colour options for you to pick from! To change colour, simply just hold down the touch pad and then release on the colour of your choosing.

Question 7

Do I need to have different power adapters for different countries?

Accepted Answer

Our lamps all connect via USB-C power, so you don't need a different power adapter. A standard USB power adapter (like you would use with a phone) will work perfectly.

Question 8

Is there any subscription costs?

Accepted Answer

No, absolutely not. There is no additional costs or subscriptions required to use our lamps or to take advantage of all the LuvLink app features!

Question 9

Can I connect this lamp to the other LuvLink lamps?

Accepted Answer

Absolutely! You can mix & match any of the LuvLink designs together. Pick from any of our Modern Range, our Infinity Range or our classic Friendship Lamp.