These units have been returned to us. We have repaired/tested each one. They work like new, but the outside casing is worn. It could have propolis, scratches, marks of a used unit.
Defects can include but are not limited to:
-sticky bee material (wax, honey etc.)
-black boxes that have chipped corners/scratches
-heaters that are discolored though are the new gen of heater.
all units will be held under our one year parts warranty. Visual defects will not be replaced under warranty.