🎯 VIC is Your Camp Safety Net
Something went wrong? You become our top priority. We'll get your replacement item and ship it out to camp same day.
Why Use VIC?
- You forgot to pack an item
- An item got lost at camp
- An item broke
How It Works
Submit your request using our online form. We ship your order (usually same business day) and send you tracking info automatically.
What You Pay
- Subscription: $20/year (includes a one-time bonus: 160-count FREE Name Labels — a $39.99 value)
- ESC items: Product cost + shipping
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Other vendors: Product cost + 10% fee + shipping
(We'll use our inventory when possible to save you the fee!)
Damaged ESC item? See our return policy—you don't need VIC for that.
Sign-Up Bonus: 160 FREE Name Labels (One-Time)
Subscribe to the VIC program and get 160 free name labels!
After subscribing, design your Stick-On Everything labels and add them to your cart. Your labels will be free at checkout.
$20/year
Includes 160 FREE Name Labels — one-time bonus at sign-up ($39.99 value)
Why Choose VIC over DIY?
You could handle this yourself, but we're faster. We know camps, understand mail room policies, and offer real customer support—not bots.
- We know camps — Mail room policies, allowed items, proper addressing
- Faster fulfillment — Especially during peak season
- Real support — People who understand camp life
- No expiration — Cancel anytime through your account
Already a VIC Member?
Fill out the request form or call 1-800-535-2057.
VIC Service: Frequently Asked Questions
What items are covered?
Anything camp-related! Sleeping bags, backpacks, toiletries, clothing, camp trunks, flashlights, water bottles—you name it. We'll source camp-approved items and get them shipped fast.
How do I submit a request?
Once you're subscribed to VIC, fill out our quick online form with your item details and camp information. Our team reviews every request within 1-2 business days.
How much does it cost?
The VIC subscription is $20/year and includes 160 FREE name labels at sign-up (a $43.87 value). For replacement items, you pay the product cost plus shipping. If we source from another store, there's a 10% fee. If an ESC item arrived damaged, we cover both replacement and shipping.
Can I choose my shipping speed?
Yes! When we create your custom checkout, you'll see shipping options and can select the speed that works best for you. Expedited shipping is available for urgent needs.
What if you can't find the item I need?
We'll do our best to source exactly what you need. If we can't find the exact item, we'll reach out with alternative options. We have access to multiple suppliers and always prioritize camp-approved items.
Does this subscription expire?
No expiration! Your subscription continues annually until you cancel. Cancel anytime through your account portal.
What about the free name labels?
When you signup for the VIC program, the subscription is added to your cart automatically.
Next, design your Stick-On-Everything name labels and add them to your cart.
Then proceed to checkout, and your labels will be free.
When will I receive tracking information?
Once your item ships, you'll automatically receive tracking information via email. No need to follow up—it's all handled automatically!
How is this different from ordering on Amazon?
We specialize in camp gear and know what's allowed at different camps. Plus, we offer real customer service, camp-friendly shipping addresses, and faster fulfillment during peak camp season.
Where do you ship to—camp office or cabin?
Most camps accept deliveries at a central office or mail area. We'll address the package according to the camp's policy and add the camper name, bunk/cabin, session, and any required labels.