Begin your custom jewelry journey with a piece designed just for you.
This Gemstone Sourcing Fee secures your place in our design queue and covers the initial work involved in sourcing gemstones and developing the concept for your custom design.
Please note that gemstone options are sourced based on availability at the time of inquiry, and specific stones cannot be guaranteed until selected and confirmed.
Once your sourcing fee is received, a member of our team will reach out by email to discuss your design details, gemstone options and next steps. Some pieces come together in 2–3 emails and a final photo; others take up to 12 emails as we refine the details together. Before your piece ships, or before you pick it up at our Toronto studio, we send you a photo of the finished piece to approve.
This sourcing fee is non-refundable, as it covers the time, research, and preparation required to source gemstones and begin the design development process for your custom piece. If you choose to move forward with the custom order, the sourcing fee will be applied toward the final cost of your piece.
Once your design and gemstone selection are finalized, we will confirm the final price and estimated timeline for crafting your piece. The remaining balance is due in full before we begin crafting.
Thank you for choosing us to create something truly personal and meaningful. We’re honoured to craft your one-of-a-kind piece.