Crystal Quest has partnered with National Testing Laboratories, a trusted leader in water analysis, to provide accurate testing for drinking water in homes and buildings
The Problem-Check screens for the 20 most common nuisance contaminants that affect water quality. It’s designed for homeowners experiencing issues such as staining, unpleasant odors, off-tastes, or discoloration. This package includes detailed testing for both total and dissolved iron, as well as iron bacteria, along with other contaminants that commonly cause aesthetic water problems.
Testing is simple and convenient: just collect your sample and return it for analysis.
1. Collect Sample
Fill kit’s bottles with water & complete enclosed form.
2. Return Sample
Return kit using guaranteed next-day delivery.
3. Receive Report
Receive clear results using EPA standards.
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Metals
Inorganic Chemicals & Physical Factors
Bacteria
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Problem Check Instructions
Sampling Instructions - Please Read Before Starting
Step 1
After the blue ice pack has been in your freezer for at least 8 hours, you can collect your water sample from an appropriate water faucet or spigot. If the spout has a strainer or aerator, remove it prior to sampling
Step 2
Samples must be shipped the same day they are collected via guaranteed next day delivery and must be collected after 1:00 p.m. EST to minimize time in transit. Do not collect and/ or ship your samples on a Friday, Saturday, Sunday, or the day before a National Holiday.
Bottle 1 - Fill the larger plastic bottle to the shoulder and replace the cap securely.
Bottle 2 - The small vial is the sample collection container for the Iron Bacteria. Before filling this bottle,disinfect the spigot using alcohol or flame (if metal). If you suspect methane in your water do notuse flame. Uncap vial just before collecting the sample and fill the vial to the fill line located justbelow the threads. Cap securely taking care not to touch the inside of the cap or vial. Return to thecooler when completed.
Step 3A
Complete the enclosed lab form, making sure to indicate the collection date and time you sampled, type of water, and sample identification (e.g. kitchen sink, well head,etc.) Return the blue ice pack to the kit and place the kit back in the cardboard box with the completed lab form.
Step 3B
Make arrangements to ship the kit by guaranteed next day delivery [or drop the kit off at our laboratory within 24 hours of collection, Monday to Friday, 8:30 am to 5:00 pm] to the following address:
National Testing Laboratories
556 South Mansfield Street
Ypsilanti, MI 48197
If we do not receive your sample within 24 hours of sample collection or if you have not provided the date and time of collection, the bacteria results will be marked INVALID!
