WHY CHOOSE LIVING CULTURE FOR INSTALLATION

Professional installation from purchase to completion

Transform your outdoor living space with confidence by choosing professional installation directly from Living Culture. Our experienced in-house installation teams work directly for us, install only our products and manage the practical details, site-specific challenges and finishing work with care.

The benefits of Living Culture installation

•  Expert workmanship: Our fully trained, professional in-house installation teams bring specialist product knowledge and hands-on experience to each project, with a focus on structural integrity, quality and a professional finish.

•  A coordinated experience: Because Living Culture manages both the product and installation in-house, you have one accountable team for parts, labour and installation queries, reducing unnecessary handovers.

•  Stock on hand to minimise delays: Our installers carry most commonly required spare parts to site. If an additional component is needed, further stock is available through our warehouse, helping keep your installation moving with minimal disruption.

•  Practical on-site support: If a site-specific issue arises, our technical and installation teams can assess it and provide practical options to keep the project moving.

•  Automatic warranty protection: When your installation is completed by Living Culture, your installation warranty cover applies automatically. You do not need to register the installation or complete separate warranty or guarantee forms.

•  Clean Site Guarantee: We treat your property with respect. Once the installation is complete, our team thoroughly cleans the work area and removes all installation waste, leaving you with nothing to do except enjoy your new outdoor space.

24-month labour and workmanship guarantee

Living Culture installations include a 24-month labour and workmanship guarantee, subject to the applicable warranty terms and exclusions. During this period, we will repair or rectify defects directly resulting from faulty installation workmanship. Product-related matters are assessed under the applicable product warranty terms.

Designed and installed with compliance in mind

•  Professional design: Where required, product and installation details are prepared or reviewed by an appropriately qualified design professional.

•  Supervised installation: Work is carried out under the supervision of a competent and experienced installation team.

TERMS AND CONDITIONS PERGOLA INSTALLATION SERVICES